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Scheduling · Pulse AI · Coaching

One platform to prevent and reduce healthcare burnout.

AI scheduling that builds itself, payroll, real-time wellness intelligence, and coaching — unified in one platform built for healthcare teams.

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60%+
Healthcare workers
report burnout
15–20 hrs
Lost per scheduling
cycle to manual work
$750K+
Cost of losing one
physician in a high-demand specialty
Soonest comprehensive platform: AI scheduling, shift management, payroll, Pulse AI, and coaching

Trusted by healthcare organizations

Utah Emergency Physicians
House of Hearing
University of Utah Health
CarePoint
My Emergency Room 24/7
Utah Emergency Physicians
House of Hearing
University of Utah Health
CarePoint
My Emergency Room 24/7
Utah Emergency Physicians
House of Hearing
University of Utah Health
CarePoint
My Emergency Room 24/7
Utah Emergency Physicians
House of Hearing
University of Utah Health
CarePoint
My Emergency Room 24/7
The Problem

Burnout is destroying your team. Here's what it actually looks like.

It's not a willpower issue. It's a system design failure — and it operates on multiple levels simultaneously.

Staff aren't heard

Rotating schedules with zero input wreck providers' health, sleep, and personal lives. There's no structured outlet for what they experience on shift. When providers can't shape their schedule or flag what's happening, moral injury follows — and burnout isn't far behind.

47% of physicians report burnout

Admins are buried

15 to 20+ hours per scheduling cycle spent chasing preferences, managing rework, and handling swap requests. That's before EHR updates, compliance tasks, and everything else already on their plate. The burden is relentless and it never fully resets.

4+ full workweeks lost per year

Emotional toll compounds

High-acuity clinical work carries a cumulative emotional weight that doesn't reset between shifts. Without structured support or space to decompress, that toll compounds. Moral injury builds quietly when providers feel unheard or unsupported — and by the time it shows up in turnover, it's been years in the making.

$750K+ to replace one physician
Our Approach

One platform. Every dimension of burnout addressed.

Scheduling, wellbeing insights, and coaching — unified and working together. Not three separate tools. One comprehensive system built to reduce and prevent burnout across your entire organization.

Admin Burnout
AI Schedule Building
Automated Shift Management
Scheduling Assistant (Human)
Payroll & Time Clock
15+ hours saved
Monthly
Soonest the platform
Staff Burnout
Preference Engine
Trade / Release / Call-out Flows
Pulse AI (Wellbeing Intelligence)
Coaching Programs
Turnover reduced
Staff who feel heard stay longer
Built different

Most tools handle the calendar. Only Soonest handles the people.

Built by physicians

Soonest was built because our founder was frustrated building his own group's schedules by hand. The product exists because the people who built it lived the problem.

Human + AI, not one or the other

Every client gets a dedicated schedule assistant — a real person who builds your setup, handles the details, and stays with you. Software alone doesn't solve the problem. Neither does a human working in spreadsheets.

End-to-end, not point solutions

Scheduling, shift management, payroll, wellbeing intelligence, and coaching in one platform. When everything connects, the data means something — and the interventions actually work.

The Platform

Everything your team needs. One platform.

From AI-generated schedules to real-time wellness intelligence and targeted coaching — built for the complexity of medical organizations.

Preference-based scheduling that builds itself

Staff set preferences, admins set rules, the solver handles the rest. Multi-location, multi-role schedules resolved simultaneously — no manual rework, no domino effect.

  • Auto-generates schedules from templates and preferences
  • Cross-location scheduling — all sites resolve at once
  • Schedule Grade — system rates fairness and constraint coverage
  • Draft → Review → Publish workflow — you stay in control
  • Staff see exactly which preferences were honored and why
Soonest schedule view

Trades, releases, and call-outs — handled without you

Three distinct workflows for shift changes. Staff self-serve through the platform. You set whether admin approval is required.

  • Trade: 1-for-1 swaps, direct or org-wide
  • Release: "I'd prefer not to work this, but I will if no one picks it up"
  • Call-out: Last-minute illness with immediate admin notification
  • Open shift marketplace — post to org or specific groups
  • "Need staff?" button connects to locum tenens partner
Soonest trade shift view

Clock in, clock out, export to payroll — done.

Time tracking built directly into the scheduling platform. Geofencing ensures staff can only clock in from the facility. Export directly to ADP, Paycom, Paylocity, or any provider.

  • Clock in/out from mobile or desktop with geofencing
  • Automatic overtime and differential calculations
  • Export to ADP, Paycom, Paylocity, and others
  • Real-time hours tracking by department and location
  • Flag discrepancies before payroll runs
Soonest Clock Sessions — time tracking view

Know how your team is doing before someone quits

A 30-second end-of-shift check-in. Staff rate how heavy the shift felt and optionally share what drove it. Pulse AI surfaces burnout signals, safety flags, and at-risk staff — so you can act before it becomes a retention problem.

  • "How heavy was today?" — 1–10 scale, voice or text response
  • Anonymous posting option — staff share what they actually feel
  • AI sentiment analysis, topic clustering, smart safety alerts
  • Predictive risk scoring by department and individual
  • Connected coaching recommendations for at-risk staff
Soonest Pulse AI

Targeted support driven by your team's own signals

Pulse AI identifies what your team needs. Coaching delivers it. From 1:1 burnout recovery to team-level facilitation and safety training — programs are recommended based on your actual data, not guesswork.

  • Burnout Recovery: 8-week 1:1 program for decompression and sustainable pacing
  • Resilience Training: Stress management, mental health first aid, recovery skills
  • Team Dynamics: Facilitation to rebuild trust, handoffs, and communication norms
  • Workplace Safety: Training for aggressive patient encounters and escalation
  • Leadership: New manager foundations, charge nurse programs, executive development
Coaching Programs
Recommendations powered by Pulse AI signals
AI Recommended
1:1 Coaching
Burnout Recovery
8-week program · Decompression, boundary setting, sustainable pacing
Team Seminar
Team Dynamics
Rebuild trust, handoffs, and communication norms across your team
Course
Workplace Safety
Aggressive patient encounters, escalation protocols, rapid response
Team Seminar
Resilience Training
Stress management, recovery skills, mental health first aid
Who We Serve

Built for healthcare organizations managing clinical schedules in-house.

Not a general-purpose scheduler dressed up in a white coat. Soonest was built by and for medical providers who lived this problem.

Physician Groups

Physician-owned groups managing clinical coverage at one or more facilities. This includes emergency medicine groups, cardiology groups, anesthesiology groups, etc.

Urgent Care Chains

Regional and independent multi-location urgent care groups managing cross-location scheduling complexity, coverage gaps, and seasonal demand shifts.

Hospital Systems

Multi-department health systems managing scheduling across physicians, nursing, and support staff at scale — with regulatory compliance, float pools, and volume complexity.

Specialty Practices

Groups spanning multiple locations with complex scheduling rules, shared support staff, and varying shift structures across sites.

Freestanding Emergency Centers

Independent FECs requiring 24/7 EM-trained coverage at one or multiple locations, often with lean admin teams and physician-owned structures.

Physician Staffing Groups

Groups managing clinical coverage across multiple client facilities — with per-site rule sets and the coordination overhead that comes with contracted staffing.

Common Questions

Frequently asked questions.

Usually 3–5 business days from data collection to your first published schedule. Total time commitment on your end: about 4 hours, spread across a few short calls. Our Schedule Assistant handles the rest — entering users, shifts, locations, and constraints on your behalf.
QGenda and ShiftAdmin handle scheduling but leave the real work to admins and ignore the wellbeing side entirely. Soonest goes further: preference collection, multi-site resolution, and ongoing swap management are automated — and Pulse AI + Coaching address the root causes of burnout that scheduling alone can't fix. Plus, every tier includes a dedicated human assistant.
No download required. Staff can set preferences, view schedules, and manage shifts entirely from a browser on any device — even on a phone. Soonest also has a dedicated mobile app available for iOS and Android with the full feature set for staff on the go.
Yes. The solver is built around your constraints — shift minimums and maximums, role requirements per shift, location assignments, time-off blocks, fairness rules, and more. Your Schedule Assistant works with you to enter all of these during onboarding. Hard blocks and soft preferences are handled separately, so the system knows the difference between "I'd prefer not to" and "I absolutely can't."
Most groups using existing tools still have admins doing heavy lifting around preferences, rework, and swap management — and have no visibility into how their team is actually doing after every shift. If that sounds familiar, Soonest addresses both. The best way to evaluate: let us build you a free custom schedule from your real data. No commitment, no restructuring on your end — just send shifts, locations, and headcount in any format.
Soonest has three dedicated workflows for this: trade, release, and call-out. A call-out triggers an immediate notification to admin and opens the shift to the org. Staff can claim it directly through the platform. If your group uses locum coverage, there's also a built-in "Need staff?" button that connects to a locum tenens partner. Most coverage gaps get resolved without admin ever having to chase anyone down.

Not sure where to start?
Let us build you a custom demo.

Tell us about your group — shifts, locations, headcount, whatever you have. We'll tailor the demo to your actual scheduling setup and show you exactly what Soonest can do for your organization.

Request a Demo