Pulse AI

Know how your team is doing before it's too late.

A 30-second end-of-shift check-in surfaces burnout signals, safety flags, and at-risk staff — so you can act before it becomes a retention crisis.

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How It Works

A 30-second check-in. Meaningful intelligence.

At the end of every shift, staff get a simple prompt. No lengthy surveys. No HR forms. Just a quick pulse that tells you what's actually happening across your organization.

How heavy was today?

Staff rate shift intensity on a 1–10 scale. Voice or text response — their choice. Takes under 30 seconds and fits into the natural post-shift routine.

What drove it?

An optional follow-up lets staff share what made the shift heavy. Posts anonymously if preferred. This is where the real signal comes from — patient complexity, team friction, safety incidents, emotional weight.

AI does the rest.

Pulse AI runs sentiment analysis, clusters themes, flags safety concerns, and builds a real-time picture of wellbeing across your groups, teams, and individuals. You see it all in one dashboard.

The Dashboard

Your organization's wellbeing — in one view.

Pulse AI aggregates check-in data into a live admin dashboard. See trending scores by department, team, and individual. Spot dips before they become crises. Act with specificity instead of guessing.

Overall org health score updated after every shift cycle
Drill down by department, team, or individual provider
Trending signals over time — see if things are improving or declining
Anonymized theme clusters — what topics keep coming up across your team
Predictive risk scoring so you know where to focus attention first

Soonest Pulse AI admin dashboard — org health, team scores, trending signals

What Pulse AI Surfaces

From individual signals to org-level patterns.

Pulse AI doesn't just collect data — it tells you what it means. Every layer of your organization is visible, and the AI connects the dots between check-in patterns and real outcomes.

Group Health

See how your entire organization is tracking. Identify which departments are under strain and which are thriving. Spot cross-org trends before they compound.

Team-Level Trends

Drill into specific teams and departments. Are certain shift types or locations driving heavier scores? Surface team dynamics, recurring friction points, and early warning patterns.

Individual Risk Scores

Predictive scoring identifies providers most at risk of burnout or disengagement. See who needs attention before they reach the breaking point — or before they start quietly looking for another job.

Trending Signals

AI topic clustering identifies what themes are emerging in staff responses — patient complexity, team conflict, workload spikes, safety concerns. Anonymized, aggregated, and continuously updated.

Smart Alerts

Surface the signals that matter. Act before it's too late.

Pulse AI doesn't wait for you to go looking. It sends proactive alerts when something needs your attention — so you can intervene early instead of managing a crisis.

Safety flags: Posts mentioning patient aggression, unsafe conditions, or critical incidents are automatically surfaced and routed to appropriate leadership.

At-risk identification: When a provider's score pattern indicates high burnout probability, you're notified before they reach a tipping point — giving you time to intervene.

Department dips: When a team's aggregate score drops meaningfully across consecutive cycles, Pulse AI flags it so you can investigate the cause before it spreads.

Positive signals too: Know when teams are thriving, when a new policy is landing well, or when a difficult period has turned around. Good data is actionable too.

Connected to Coaching

Pulse AI tells you what's wrong. Coaching fixes it.

The data is only as valuable as what you do with it. When Pulse AI identifies at-risk individuals or struggling teams, it connects directly to Soonest's coaching programs — recommending the right intervention based on your actual signals.

AI-recommended coaching programs

When Pulse AI flags a provider or team, it surfaces a recommended coaching program based on the specific signals — burnout recovery, resilience training, team dynamics facilitation, workplace safety, or leadership development. No guesswork. No generic responses. The right support, matched to what your data actually shows.

Learn about Coaching

See Pulse AI in action.

Request a demo and we'll walk you through how Pulse AI works with your team's actual shift patterns — and show you what the dashboard looks like with real data behind it.

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