Pulse AI

Reducing physician burnout starts with catching it early.

A 30-second end-of-shift check-in surfaces burnout signals, safety flags, and at-risk physicians and staff, so you can step in before it escalates.

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How It Works

Detect burnout with a 30-second check-in.

Physicians and staff answer one prompt at the end of every shift. No survey, no HR form, just a quick pulse. Soonest turns those answers into a real-time view across your organization.

01

How heavy was today?

Staff rate shift intensity on a 1–10 scale. Voice or text response — their choice. Takes under 30 seconds and fits into the natural post-shift routine.

02

What drove it?

An optional follow-up lets staff share what made the shift heavy. Posts anonymously if preferred. This is where the real signal comes from — patient complexity, team friction, safety incidents, emotional weight.

03

AI does the rest.

Pulse AI runs sentiment analysis, clusters themes, flags safety concerns, and builds a real-time picture of wellbeing across your groups, teams, and individuals. You see it all in one dashboard.

Pulse AI check-in interface on mobile
The Dashboard

Physician and staff wellbeing, in one view.

Pulse AI aggregates every check-in into a live admin dashboard. See trending scores by department, team, and individual, and spot anomalies before they become a pattern and affect retention.

  • Overall org health score updated after every shift cycle
  • Drill down by department, team, or individual provider
  • Trending signals over time — see if things are improving or declining
  • Anonymized theme clusters — what topics keep coming up across your team
  • Predictive risk scoring so you know where to focus attention first
Soonest Pulse AI admin dashboard — org health, team scores, trending signals
What Pulse AI Surfaces

From one physician to the full organization.

Soonest turns individual check-ins into department- and organization-wide trends, so you can see whether an issue is isolated to one staff member or spreading across a team.

Group Health

See how your entire organization is tracking. Identify which departments are under strain and which are thriving. Spot cross-org trends before they compound.

Team-Level Trends

Drill into specific teams and departments. Are certain shift types or locations driving heavier scores? Surface team dynamics, recurring friction points, and early warning patterns.

Individual Risk Scores

Predictive scoring identifies providers most at risk of burnout or disengagement. See who needs attention before they reach the breaking point — or before they start quietly looking for another job.

Trending Signals

AI topic clustering identifies what themes are emerging in staff responses — patient complexity, team conflict, workload spikes, safety concerns. Anonymized, aggregated, and continuously updated.

Smart Alerts

Surface burnout signals before they escalate.

Pulse AI sends an alert the moment a physician or team needs attention, so you can step in early instead of catching the problem after it's already spread.

Safety flags: Posts mentioning patient aggression, unsafe conditions, or critical incidents are automatically surfaced and routed to appropriate leadership.
At-risk identification: When a provider's score pattern indicates high burnout probability, you're notified before they reach a tipping point — giving you time to intervene.
Department dips: When a team's aggregate score drops meaningfully across consecutive cycles, Pulse AI flags it so you can investigate the cause before it spreads.
Positive signals too: Know when teams are thriving, when a new policy is landing well, or when a difficult period has turned around. Good data is actionable too.
Connected to Coaching

Pulse AI tells you what's wrong. Coaching fixes it.

When Pulse AI identifies an at-risk physician or a struggling team, it connects directly to Soonest's coaching programs, recommending the right intervention based on what your check-ins surface.

AI-recommended coaching programs

When Pulse AI flags a provider or team, it surfaces a recommended coaching program based on the specific signals — burnout recovery, resilience training, team dynamics facilitation, workplace safety, or leadership development. No guesswork. No generic responses. The right support, matched to what your data actually shows.

Learn about Coaching

See Pulse AI in action.

Request a demo and we'll walk you through how Pulse AI works with your team's actual shift patterns — and show you what the dashboard looks like with real data behind it.

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